The citizen protection center under the Vietnamese Ministry of Foreign Affairs has received information from 14 local families seeking assistance in finding missing relatives in Britain, the ministry announced in a statement released on Monday night.

The ministry's consular department has directly contacted the families and provided guidance on the information needed to speed up the process, and suggested that the families coordinate and provide their relatives' updated information, the statement said.

The ministry has instructed its embassy in Britain to keep in regular contact with the Essex police and relevant British authorities to obtain information and timely transfer the data provided by the British side to Vietnam for biometric verification and comparison to verify victims' identity.