"One bath usually takes 90 minutes," Yu said. "We can serve four to six clients a day."

Started in November 2020, the service is available in several residential communities in the Gongshu district of Hangzhou, Zhejiang province. More than 800 seniors have received the service, said project leader Li Ting. The service is provided by JiuJiu Zhu Lao, a local tech company dedicated to smart care for seniors.

A demanding job

Given the complex conditions and diverse needs of incapacitated seniors, providing bathing services is about far more than just cleaning bodies. For Yu, even though she is experienced in elder care, giving baths to seniors is still challenging.